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Customer Journey Mapping is one of the most powerful tools you can use to improve your business and define, or redefine, your go-to-market strategy. 


By mapping out the customer journey, you can identify opportunities to improve the customer experience, optimise processes and increase customer satisfaction.


Our Customer Journey Mapping service starts at $2,800 for the basic level of research and stakeholder engagement required to build out and supply you with your initital CX Journey Map.  This provide you with an excellent tool and framework to facilitate keeping all your decisions focussed on the customer.


The CX Starter Journey will include:

  1. Three stakeholder interviews
  2. Desktop research
  3. Three user testing surveys
  4. A printed CX Journey Map of your business 
  5. A high level set of recommendations


For a deeper, more detailed assessment, we will need to spend some time scoping out the complexity of your business for a more accurate quotation.  Please contact us to discuss our Tier 2 and 3.


Customer & User Experience Mapping

SKU: 364115376135191